How to Sell Your Business: The 24-Month Exit Plan
Most owners start preparing to sell three months before they go to market. The ones who get the best price start twenty-four. Here is the plan, quarter by quarter.
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There is a moment in almost every business sale when the story the owner has been telling meets the evidence the buyer can actually verify. If the two match, the deal moves quickly and the price holds. If they diverge, the buyer starts finding reasons to pay less — and the owner spends the rest of the process defending a number rather than banking it.
Preparing a business for sale is the work of closing that gap before a buyer ever opens it. It is not a final tidy-up in the weeks before you go to market; it is a deliberate programme of getting the numbers, the contracts, the team and the intangible assets into a state that will survive scrutiny. This guide is the owner's checklist for doing exactly that. It is written for owners of UK businesses turning over roughly £1m to £100m who intend to sell, and every item is framed around one question: what will a buyer's diligence test, and how do you pass it?
Due diligence is the buyer's verification process. Once you have agreed a price in principle, their advisers spend weeks confirming that the business is what you said it was: that the profit is real and repeatable, that you own what you claim to own, that the customers will stay, and that nothing in the legal or tax history will come back to bite them after completion.
Every unanswered question in that process becomes a lever. A missing contract, an undocumented process, an unregistered trademark, a customer that turns out to be forty per cent of revenue — each one is treated as either a reason to reduce the price, a warranty you must personally stand behind, or money held back in escrow until the risk clears. The owners who defend their price are not the ones with the best negotiators. They are the ones who arrive with the answers already documented, so there is nothing left to discount.
Preparation is not cosmetic. Diligence tests the substance of the business, and the price is a verdict on how much of that substance survives verification. Fix the weaknesses before a buyer finds them, or watch each one converted into a discount.
The checklist that follows is organised into five areas, in the order a buyer's advisers tend to work through them: financial readiness, legal and contractual tidy-up, founder dependency, protecting the intangible assets, and assembling the pack that carries all of it. You do not have to complete them in strict sequence, but you should not leave any of them to the final quarter.
A buyer does not pay for last year's headline profit. They pay a multiple of what the business really earns on a repeatable basis — its normalised earnings — and the first job of financial diligence is to work out what that number actually is. If your accounts are messy, if owner perks are buried in the cost base, or if revenue is recognised inconsistently, the buyer's team will make their own adjustments, and their adjustments will not be generous.
Getting ahead of this means presenting the numbers the way a buyer needs to read them, before they ask. That starts with a clean set of statutory accounts and management information that reconciles to them, and it ends with an earnings figure you have already normalised and can defend line by line.
| What diligence tests | What they are looking for | What protects your price |
|---|---|---|
| Earnings quality | Is the profit real, repeatable, and not flattered by one-offs? | A quality of earnings analysis and a defensible normalised figure |
| Normalisation | Are owner costs, related-party items and exceptionals stripped out? | A normalised EBITDA bridge from statutory profit, with each adjustment evidenced |
| Working capital | Is the business carrying a normal level of working capital? | A rolling 12-month working-capital analysis so the completion mechanism is not a surprise |
| Revenue quality | How much is recurring, contracted, and likely to persist? | Cohort and retention data, split between recurring and one-off revenue |
| Reconciliation | Does the management information tie back to the accounts? | Clean, reconciled MI with a clear audit trail |
The single most valuable piece of financial preparation is a robust normalisation of earnings. Owners routinely run legitimate but personal costs through the business — an above-market salary, a spouse on the payroll, a car, occasional one-off projects. None of these are wrong, but all of them depress the earnings a buyer sees. Documenting each adjustment, with the reasoning and the evidence, converts a number the buyer would otherwise contest into one they can accept.
In the UK, whether you are selling shares or selling the trade and assets changes both the tax outcome and what the buyer diligences. A share sale can qualify for Business Asset Disposal Relief on the first tranche of qualifying gains; an asset sale is diligenced very differently and often carries a double tax charge. Decide the likely structure early, because it shapes what you prepare. We cover the trade-off in share sale vs asset sale.
Legal diligence is where good businesses lose value through untidiness rather than weakness. The trade is sound, the customers are loyal, the product works — but the paperwork has drifted, and a buyer's lawyers treat every gap as a risk to be priced or warranted. The remedy is unglamorous and entirely within your control: get the corporate and contractual house in order well before anyone looks.
Start with the corporate record. Confirm the share register and cap table are accurate, that share issues and transfers have been properly documented, and that any options or historical promises are either exercised, cancelled, or clearly recorded. Buyers need to know exactly what they are acquiring, and an ambiguous ownership history is a classic source of delay.
Then work through the contracts that actually carry the value:
Much of this feeds directly into the disclosure letter — the document through which you formally tell the buyer about anything that qualifies the warranties you will give in the sale agreement. Preparing it early is one of the highest-return tasks in the whole process, because it turns "things the buyer found" into "things the seller disclosed", and the difference between those two framings is often the difference between a price chip and a non-event.
Do not leave contract tidy-up and IP assignments to the closing weeks. A buyer's lawyers will find the unassigned code, the expired lease, the customer with a termination right — and each one becomes a price reduction or a warranty you must personally back. Fixing them months ahead removes the ammunition before it can be loaded.
Of everything a buyer diligences, founder dependency is the one that most often turns a strong-looking business into a weak offer. The logic is simple. If the business runs on your relationships, your judgement and your presence, then what the buyer is really acquiring is you — and you are leaving. The more the business depends on the owner, the lower the multiple, because the buyer is pricing the risk that value walks out the door on completion day.
This is the hardest area to fix and the slowest, which is precisely why it cannot be left late. Reducing founder dependency is a programme of deliberately transferring what lives in your head into the business itself — its people, its processes, and its records.
Introduce senior team members into your key customer and supplier relationships so those relationships belong to the business, not to you. A buyer needs to see that the phone still rings after you have gone.
Write down the pricing logic, the operational judgement calls, and the informal know-how that only you currently hold. Undocumented process is founder dependency wearing a disguise.
Promote or hire a management layer that can run the business day to day. A capable team that already operates without your constant involvement is one of the strongest signals a buyer can see.
Remove yourself from day-to-day operations gradually, so that by the time you go to market the business demonstrably runs without you — not in theory, but in fact.
The value at stake here is captured in The Opagio 12 by two drivers in particular: Human Capital — the knowledge that would walk out with you — and Organisational Capital — the documented processes that let the business repeat its results without you. Strengthening both is what lets a buyer believe the earnings are the company's, not the founder's. We go deeper in reduce founder dependency before you sell.
For most modern businesses, the balance sheet describes only a fraction of what is being sold. The tangible assets — the equipment, the property, the stock — are rarely what drives the price. The value sits in the intangibles: the brand, the customer relationships, the technology, the data, the processes and the people. Around ninety per cent of a private company's value is now intangible, and a sophisticated buyer prices your business through those assets whether they name them or not.
That means preparing for sale includes a job most owners never do until it is too late: identifying, protecting and evidencing the intangible assets that produce the earnings. The lens for this is The Opagio 12 — twelve intangible value drivers that, together, determine the hidden enterprise value a buyer is really acquiring. Working through them systematically tells you where your value concentrates and, just as usefully, where it is exposed to a diligence challenge.
| Opagio 12 driver | What a buyer tests at diligence | What to prepare |
|---|---|---|
| Brand & Reputation | Does the name and goodwill transfer to the buyer? | Registered trademarks; evidence of brand strength and reach |
| Customer Capital | Is the revenue contracted, recurring and low-churn? | Contracts, retention and cohort data |
| Technology & Innovation | Do you own the technology outright, and does it transfer? | Chain of title, patents where relevant, clean IP assignments |
| Data & Intelligence | What proprietary data and models exist, and are they yours to sell? | Data provenance, consents, and ownership records |
| Human Capital | Which knowledge leaves when the founder does? | Documentation and a capable second line (see area 3) |
| Organisational Capital | Can the business repeat its results without the owner? | Documented, evidenced processes |
| Ecosystem & Partnerships | Are supplier, channel and partner relationships transferable? | Contracted, assignable agreements |
| Content & IP | Do you own your content, marks and registered IP? | Registrations current; assignments complete |
| Regulatory & Compliance | Are the licences and approvals in order and transferable? | Current permissions and a clean compliance record |
| Switching Costs & Lock-In | How hard is it for customers to leave? | Evidence of stickiness and integration |
| Network Effects & Platforms | Are there platform dynamics a buyer could not rebuild? | Data showing the effect, where it exists |
| Culture & Ways of Working | Will the thing that makes the other eleven repeatable survive the sale? | Evidence that culture is embedded, not personal |
The practical work here has two halves. The first is protection: registering trademarks, confirming you own your technology and content outright, and securing the chain of title on anything a buyer would value separately. The second is evidence: being able to show, asset by asset, what you own and why it holds value. A buyer's diligence will test both, and a claim you cannot evidence is a claim you cannot bank.
This is the discipline Opagio Intangibles was built for. It identifies and classifies your intangible assets across The Opagio 12, values them with recognised methods, and produces the Opagio Value Drivers Register™ — the register that records, per asset, what you own and what it is worth. That register, together with a Normalised P&L, is precisely the evidence a buyer's diligence looks for and a seller usually cannot produce.
Before you go to market, it is worth knowing what a buyer's advisers will find. Opagio Intangibles maps your intangible assets across The Opagio 12, values them, and assembles the Value Drivers Register and Normalised P&L that turn assertion into evidence. See what a buyer's diligence will find — book a demo of Opagio Intangibles.
If part of your preparation involves funding improvements before you sell — investing in the brand, registering intellectual property, or hiring to reduce key-person risk — you may be able to borrow against the intangible assets you already own rather than pledging personal guarantees. See IP-backed lending: fund pre-exit improvements without a personal guarantee. There is more on how these assets move your price in how intangible assets affect your exit multiple.
The final area of preparation is assembly — pulling everything above into a form a buyer can consume quickly. Two things do most of the work: a vendor due diligence pack and a well-organised data room. Together they turn a slow, adversarial verification into a fast, orderly one, and a fast process is a process where fewer problems have time to become price chips.
Vendor due diligence is diligence you commission yourself, on your own business, before a buyer starts theirs. An independent adviser reviews the financials, the legals, the commercial position and the risks, and produces a report — a vendor due diligence report (VDD) — that buyers can rely on. For businesses at the larger end of the range, a full VDD report can materially shorten the process and demonstrate that you have nothing to hide. For smaller businesses, a lighter internal version — a pre-sale review that finds and fixes the issues a buyer would raise — delivers much of the same benefit at lower cost. Either way, the principle is the same: find your own problems first.
The data room is the organised repository of everything a buyer will ask for. A cluttered or incomplete data room signals a cluttered business; a clean one signals control. At minimum it should contain the corporate records, financial statements and management information, the key contracts, the employment and IP documentation, the property and regulatory records, and the intangible-asset evidence — including the Value Drivers Register. Structuring it in advance, indexed and version-controlled, means you answer diligence questions in hours rather than weeks. We cover the full structure in building a data room to sell your business.
An owner who spent a year documenting a proprietary delivery process, registering the trademarks and building a data room went to market with a Value Drivers Register listing thirty-one identified intangible assets. When diligence questioned how recurring the revenue really was, the contracts and retention data were already indexed and waiting. There was nothing to discover and nothing to chip. The multiple held.
The common thread across the pack and the data room is that they move the initiative to you. When a buyer's team finds problems, they set the pace and the price. When you have found and documented the same problems first, you set both.
Preparing a business for sale is not a task you complete in the weeks before you go to market; it is a programme that moves value out of your head and onto the record, so it survives a buyer's diligence intact. Clean the numbers. Tidy the contracts. Reduce your own indispensability. Protect and evidence the intangible assets. Then assemble the pack and the data room that let a buyer verify all of it quickly. Owners who do this work early consistently defend a stronger multiple than those who leave it to the final quarter and hope diligence goes gently. It never does.
If you are working out the wider timeline, read how to sell your business: the 24-month exit plan, and start from the full sell-your-business hub for the complete picture. For the questions owners ask most often, see how to prepare my business for sale. When you are ready to build the evidence a buyer will demand, book a demo of Opagio Intangibles and see what your diligence will reveal before a buyer does.
Ivan Gowan is Founder and CEO of Opagio. He spent twenty-five years in fintech, including at IG Group, before building Opagio to help owners see and evidence the intangible value in their businesses. Meet the team.
Most owners start preparing to sell three months before they go to market. The ones who get the best price start twenty-four. Here is the plan, quarter by quarter.
Read more →
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