XaaS (Everything as a Service)

A software distribution model in which applications are hosted by a service provider and made available to customers over the internet on a subscription basis. SaaS businesses are characterised by recurring revenue, high gross margins, and significant intangible asset value in software and customer relationships.

An economic model built around digital platforms that create value by facilitating exchanges between two or more user groups. Platform businesses derive the majority of their enterprise value from intangible assets including network effects, proprietary algorithms, user data, and brand trust.

Firms that provide specialist knowledge-based services such as consulting, engineering, IT services, legal advisory, and financial analysis. KIBS firms are characterised by high intangible asset intensity, with the majority of their enterprise value derived from human capital, client relationships, proprietary methodologies, and reputation.

An economic model in which businesses generate recurring revenue by providing ongoing access to products or services rather than one-time sales. The subscription economy elevates the importance of intangible assets such as customer relationships, brand trust, and product stickiness, which together determine retention and lifetime value.

An economic system in which growth and value creation are driven primarily by the production, distribution, and application of knowledge and information rather than physical goods. In the knowledge economy, intangible assets — including human capital, software, data, and intellectual property — constitute the majority of enterprise and national wealth.

A variant of the multi-period excess earnings method used to value customer relationship intangible assets, which analyses the business from the perspective of a hypothetical distributor that owns only the customer relationships and licenses all other assets from the operating entity. The distributor method simplifies contributory asset charge estimation by modelling a lean distribution business rather than the full operating entity.

The economic phenomenon whereby customers face significant costs, inconvenience, or barriers when attempting to switch from one product, service, or platform to a competitor, effectively binding them to their current provider. Lock-in can arise from contractual obligations, proprietary data formats, integration dependencies, learning curves, or network effects.

The ecosystem of business models, partnerships, and revenue streams enabled by application programming interfaces that allow software systems to communicate and share data. APIs enable companies to monetise their data and functionality, create platform ecosystems, and embed services into third-party applications.