Employee Engagement

A concept to describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. It aims at the managerial ideal that employees will be fully absorbed by, and enthusiastic about, their work; be prepared to take constructive action to further the organization’s reputation and interests; and have a positive attitude towards its values. The methods by which this can be achieved include sharing operational data in ways that ensure the employee has timely information needed to carry out their individual responsibilities, and fully understand what contributions their own work does or could make to improvements in team performance. The organisation’s information system should also satisfy employees that their work, and that of employees at all levels of the organisation, is accurately and objectively measured against defined targets for purposes of performance assessment and remuneration.

« Back to Glossary Index